Frequently Asked Questions
My Account
1. What are the commission rates at Kensington Capital?
2. What is included in calculation of my balance?
3. Does Kensington Capital pay interest on credit balances?
4. Can I trade futures?
5. How do I make my initial deposit?
6. Can I write checks from my account at Kensington Capital?
7. Do you offer investment advice?
8. Can I download account information directly to Quicken and Microsoft Money?
9. Can I get duplicates of my trade confirmations and monthly statements?
Funding and Transfers
1. How do I deposit funds into my account at Kensington Capital?
2. How do I transfer my brokerage account to Kensington Capital from another
broker?
3. Are there any restrictions on funds deposited into my account with
Kensington Capital?
Stock Deposit
1. Can I deposit a physical stock certificate
into my account at Kensington Capital?
2. Does the Kensington Capital accept Pink Sheets listed stock certificates and OTC
Bulletin Board listed stock certificates?
3. How do I endorse stock certificates over to Kensington Capital
to open an account?
4. On the front of the stock certificate, my name is printed "A.L. Smith";
should I sign the certificate exactly like that or should I sign my full name?
5. I have other questions regarding certificates in my company name, custodial certificates and gifting of
certificates. What should I do?
Trading
1. What seurities can I trade?
2. Do you allow day trading?
3. What is a Day Trade?
4. Can I buy foreign ordinary shares?
5. Do you offer extended hours trading?
6. Can I trade OTC bulletin boards, pink sheets or penny stocks?
7. Can I trade mutual funds?
Margin
1. How does margin work?
2. What is the minimum account balance necessary to have a margin account?
3. Who sets margin requirements?
4. What are the initial and maintenance margin requirements for purchasing listed
securities at Kensington Capital?
5. What happens if my equity is not sufficient to meet the margin maintenance requirements?
6. I just sold some stocks or options in my account. Why is my buying power the same?
7. Why did I receive a margin call when I have a cash account?
8. Am I always buying on margin in a margin-enabled account?
9. What is a Good Faith Violation?
Options
1. What is a call option?
2. What is a put option?
3. What happens if I am long a call or put option?
4. What happens if I am short a call or put option?
5. How do I know if my options will expire, be exercised or assigned?
6. What if I do not have enough buying power to afford the resulting stock position of an exercise or assignment?
7. How do I give exercise or NOT to exercise instructions for my options?
8. Will Kensington Capital close my long option positions if I submit "NOT to exercise" instructions?
9. Where can I find more information about options?
Retirement
1. What is an IRa account?
2. When can I withdraw money from my IRA account?
3. Can I rollover my employer sponsored plan (example: 401k, 403b, TSA, etc.) to my IRA account?
4. How do I fund my Individual Retirement Account (IRA)?
5. Can I transfer funds from my individual account at Kensington Capital to my IRA?
6. Can I have margin and options privileges for my IRA account?
7. How do I change the beneficiaries on my IRA?
Security Center
1. Is my account protected?
2. How can I monitor my account?
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